We use real people

Dior Brand
Fan Gifting

To get real stories
The Brief

Dior faced a saturated influencer marketplace. The ability to reach consumers on a relatable and authentic level was becoming increasingly undermined by the over-commercialisation of top tier influencers.

Best Engagement 2020 / Best Multi-Channel 2021
Best Engagement 2020 / Best Multi-Channel 2021
Best Engagement 2020 / Best Multi-Channel 2021

Key Objectives

01

Create a bank of authentic and relatable content across Dior’s beauty, skincare, and fragrance departments.

02

Global penetration of key e-commerce markets from one centralised programme.

03

Foster genuine brand communities based on product experience at a peer-to-peer level.

We formulated Dior’s global gifting programme. It went big, targeting 1,200 ‘brand fans’ (1-10k following) on a global scale over 6 months. We worked on makeup, skincare and fragrance across more than 70 product variations. Our focus changed month-to-month as we identified high priority products for any particular moment.

Team Buttermilk’s logistics department took care of all product fulfilment, meaning ultimate client efficiency. Dior simply sent us the products and we distributed them to brand fans globally in a carefully wrapped gift box.

Key Objectives

Engagements

Engagement Rate

pieces of branded content created and activated across multiple platforms.

Engagements

Our global gifting programme covered 12 global markets ranging from the UK to the US, Canada, Germany, Spain, France and parts of Asia. It allowed Dior to achieve that global penetration of e-commerce markets they needed  – all from one centralised programme.

Best Engagement 2020 / Best Multi-Channel 2021
Best Engagement 2020 / Best Multi-Channel 2021
Best Engagement 2020 / Best Multi-Channel 2021

Engagements

Our global gifting programme covered 12 global markets ranging from the UK to the US, Canada, Germany, Spain, France and parts of Asia. It allowed Dior to achieve that global penetration of e-commerce markets they needed  – all from one centralised programme.

Further Impact

Our work resulted in us launching and managing @diorbeautylovers.

75% of brand fan content repurposed and turned into shoppable and paid social assets.

Consumer-led voice activated on brand channel

New Followers Over Two Years